Cup of Chess Official Blog


Disconnects will now be treated as losses
January 28, 2007, 5:18 pm
Filed under: Cup of Chess Announcements

One of the few updates that we were able to push to the site this week is a new rule that disconnection from the game server will now result in a loss. This was a tough decision to make, but was sadly deemed necessary due to continued abuse.

We are planning in the very near future to make this somewhat intelligent, by allowing a grace period for the game client to reconnect before we record the loss. We had originally hoped to push this out as well during this week’s content upgrade, but were unfortunately sidetracked by the server outage.

Update: We are just at the final stages of testing out new functionality to allow players to reconnect automatically when their connection is lost, and will be adding this at our next update. Thanks to the community for your patience while we resolve disconnect issues.

 Update 2: We will now attempt to reconnect for a reasonable period of time before determining that a user has disconnected.


27 Comments so far
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I was playing achy (1216 at the time ). I got a disconnect msg soon after I had moved e5 forking his Knight and Bishop. My internet connection was absolutely OK. After achy’s time ran out I found that achy gained 41 points and my rating plumetted from 1520 to 1492. The record says that I resigned the game. Incredible! Do cheaters prosper on cupofchess? All is yet not OK with the programming. oldsalt7 ( a bit disillusioned )

Comment by oldsalt7

Just wanted to send a quick note that we are actively working on the disconnects. We believe in your particular case, the connection was lost on your side (even with direct connections, this can unfortunately happen), causing the resignation. In our next content update, it is our hope to introduce some fixes to help distinguish between a connection being lost for a short period of time, and someone actively disabling their connection to win the match.

If an inadvertent disconnection happens to you, please do send us a direct email to let us know. We will look into it.

Thanks for keeping us in check =)

Comment by cupofchess

the prob that oddsalt7 had that his opponent was disconnected , but oddsalt7 ended up losing , has happened to me on quite a few occassions. and it always seems to happen when you are in full control of the game. this is obviously something opponents are doing to gain points when a definate loss is on the cards

Comment by mistymaria

Hi

I was playing Grizzly today (16th March) when he was disconnected. I found that he was given the game even though iwas on the point of checkmate!

Can you investigate and correct please?

Thanks

Comment by ivor Bennett (Tybalt)

We will investigate this game.

Thanks,
Mark

Comment by cupofchess

it happened to me twice tonight when i was clearly winning, is there a way players can make it look like youve lost connection when i know my computer was ok

Comment by djcrossy

YET AGAIN PLAYING AMERICAN RATED 1000 .LOWER THAN MY CAT.WINNING EASILY THEN DISCONNECTED .WHY IS IT ALWAYS AMERICANS IT HAPPENS AGAINST .JUST PLAIN BAD LOSERS.KEEP YOUR SITE ITS FULL OF CHEATS WHO SHOULD PLAY LUDO.

Comment by ibroxlad72

i’m a relative newcomer to chess. i try my best and lose a lot more than i win, but always try until checkmate. when i occasionally get the better of an opponent, and it appears i may actually win, my opponent simply resigns, or worse still, lets the clock tick down in the hope that i’ll resign or walkaway (if i walk away, opponents hope i forget, they resume at the last minute and hope MY time runs out and therefore they win! cheating themselves i might add). it is unfortunate that people cannot play with dignity and respect for fellow players, and allow me to have a moment of glory. it is for this reason i have not visited this otherwise excellent site as frequently as i have done in the past. i hope that thes players (you know who you are!) can show some respect please.

Comment by roseworth

i`m also sick of losing games to yanks when i`m about to win through disconnection when i`m not disconnected,no wonder theres so many yanks in the top 100 it`s certainly not through skill.

Comment by chessdaddy54

please note that on11/11/07 at 10.04gmt iwas apparently playing gandalf uk when i was actually playing guest player pooooooooot.gandalf is obviously cheating by hacking my site or ami missing something?from ibrox lad72.

Comment by ibroxlad72

Same problem as mentioned above ! Have racked up 3 losses in 4 days due to “connection resignations” – always in winning positions on clock and / or material. The so called re-connect period is rubbish. Please remedy this defect soon or I will play elsewhere !!!!!!!!!!!

Comment by Barney McGrew

2 more disconnections to guest players in won positions.i have lost hundreds of points due to this and am sick of tghese bad losers/cheats.enough is enough id rather pay for adecent site.

Comment by ibroxlad72

2 more disconnects to cheating americans.you really are garbage at everything.stick to losing wars youre good at that.

Comment by ibroxlad72

americans are useless at everything u cheat all the time no wonder so many people i know hav stopped playing on this site check out my games and see for yourself .

Comment by ibroxlad72

It’s essential the server guarantee the connection. Otherwise there is little point of sticking around.

Abuse will occur regardless of management response until solving that first fundamental problem.

A disconnect should be treated as a non-event.

No winner, no looser. Equal frustration.

The consequences of this solution are better than the current system, which IMHO serves nobody.

Thanks for all the good stuff though.

Comment by THUMPICUS

After a (few days) further review, I’ve come to the conclusion that treating disconnects as losses is (putting it mildly)…bad.

Anymore, finishing a complete game is the exception rather than the rule.

As a newcomer, I’m not familiar with the abuses of the past, but they must have been pretty bad if this is an “improvement”.

For the sake of the newco0mers, perhaps our hosts could explain what abuses the current system serves “better” than the current atrocity.

It’s sad that folks resort to cheating in the pursuit of “excellence,” but apparently they do.

It’s equally sad that “the finger” is pointed at an entire country for incidents of cheating on this site.

I loose several games every day because of the disconnect problem, I’m an American, and I assure you I’m not doing it to myself.

Comment by THUMPICUS

FAILING GRADE

In spite of all the excellent qualities that I really do enjoy, I regret having to give the site a failing Grade due to the disconnect problem and so called solution.

Treating a disconnect as a non event (with no winner or looser) is better than treating it as an automatic loss.

Surely statistics are available to identify and detect patterns of abuse.

To ban abusers from the site would clean things up and serve notice that abuse won’t be tolerated.

Treating disconnects as losses sucks.

Comment by THUMPICUS

Disconnects account for a figure approaching or exceeding 50% of my games played.

I have a high speed broadband internet connection with Comcast, a multi-billion dollar a year communications company, publicly traded on the New York Stock Exchange.

I don’t experience disconnects like this anywhere but here.

If the connection is lost, it is not by my doing or a result of the limited capacity of my internet connection provider.

The problem is either with the other player, or their connection.

TECHNICAL PEOPLE:

How hard could it possibly to determine the source of the problem. Cross referencing statistical data will reveal the patterns.

Disconnects should be treated as non-events not losses.

A win denied (due to cheating) is clearly wrong, but a wrongful loss for the same reason is even worse.

Don’t mean to gripe because other than “that” the site is great.

“That” sadly, is enough to ruin it.

Comment by THUMPICUS

Seems like you used to answer user questions/comments right in the blog.

Have you done away with that practice ?

Do you look at the blog site other than when swapping the date range of the comments.

Curious… why do you do that? It would be nice to see all comments about a topic at one source.

Otherwise it reminds one of keeping one set of books for the government, and another for …..

Comment by THUMPICUS

another disconnect to choss from canada why the guy bother ? even with all his apparent cheating ive never seen his grade go over 1300.never playing moosey again.just dont play him/her.

Comment by ibroxlad72

you are all losers stop bitching and get a life

Comment by atownsfinest

Just fix the problem….so annoying to play here

Comment by williamwallace

The problem WAS getting better. Now it’s almost as bad as it was before.
I agree with williamwallace, it IS gegtting annoying to play here.
As for atownsfinest, I could take a cheap (and seemingly appropriate) shot at the screen name… but i won’t.

Even if you fix the problem, the policy is flawed.

Comment by THUMPICUS

I’ve just lost a game to a guest called fwwfwef. He fell into a trap and I pinned his Q against his King with my Rook. He then chatted to me and said that I would lose as he would disconnect me so I would lose. Next thing is I get 5 minutes of your opponent has lost connection. Then I lose. You need to ban losers like this, then find out if you can game the system like this.

Comment by izzypod

This system is retarted, i am beating a guest player and he says he is going to make me lose by disconection and he does. You guys need to get this fixed or i am taking my money else where!

Comment by Fianchetto

Same old problem, same old shit. If you wanted to fix the problem it wold be fixed by now.

POS

Comment by THUMPICUS

Pure bull shit. I’m done with this crap. Could have been a nice site.

Comment by THUMPICUS




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